Work / Selo H

A certification platform that finally earns the trust it demands.

Selo H is the first Brazilian workplace mental health certification built to international standards. The product had real credibility. The website wasn't showing it.

Strategy UX / IA Copywriting Visual Design Front-end
4 weeks teardown to launch
Selo H rebuilt website
Selo H
Workplace cert · Brazil
4 weeks
Teardown to launch
Full rebuild
Homepage + certified cos.
seloh.org
Live site
01 / The Situation

The product had credibility.
The website was letting it down.

Selo H certifies companies on workplace mental health. It's a high-trust market where legal credibility and scientific rigor are non-negotiable: the certification is grounded in NR-01, Lei 14.831/24, WHO guidelines, and ICD-11. The old website contradicted every bit of that.

P 01
No clear primary action.
The path from "landing" to "requesting certification" wasn't obvious. Multiple competing CTAs diluted intent, and visitors had nowhere decisive to go.
P 02
Weak information hierarchy.
The most persuasive content (legal compliance, certified companies, the 4-step process) was buried or poorly sequenced. The site answered the wrong questions first.
P 03
Copy that described instead of persuaded.
The original copy explained the certification. It didn't make the case for it. No urgency, no cost of inaction, no proof that any of this was real.
P 04
Performance that undermined trust.
A compliance-focused certification product cannot afford a slow, visually unstable website. In a market where trust is everything, first impressions matter. The old site wasn't making a good one.
P 05
Visual language out of sync with the brand.
Certification implies rigor. Inconsistent spacing, generic typography, and no clear brand personality made the product feel smaller than it was.
P 06
Social proof that was impossible to feel.
Certified companies like Alelo, Amil, and Cogna are genuine credibility signals. They were present but not featured: easy to miss, impossible to act on.

"Truly professional management can no longer exist without this level of ongoing support."

Rogério Soares, CEO · Rubel Academia

02 / Before & After

Same product. Different story.

Selo H redesigned website Selo H original website Before After

Fig. 02: Drag to compare · Old seloh.org vs. Vellumwire rebuild

03 / The Work

The strategy behind the rebuild.

The rebuild started with one question: what does a compliance-minded HR director need to believe before they request a certification? That answer shaped the narrative arc, the section order, the proof architecture, and the copy tone.

01
Lead with the outcome

The hero opens with what the reader already wants.

The hero doesn't lead with features. It leads with proof that the company takes mental health seriously. The certification is the path; the outcome is what the buyer is actually after.

02
Compliance proof above the fold

NR-01, Lei 14.831/24, WHO: visible from the first scroll.

Legal codes aren't footnotes. For an HR or legal decision-maker, they're the primary reason to move forward. They appear immediately beneath the headline, not buried in the footer.

03
Rigor as an asset

A 4-step process that shows what rigor actually looks like.

The certification process is genuinely rigorous. That's a strength, not a drawback. Each step is presented as purposeful and achievable, not bureaucratic and opaque.

04
Social proof as the closing argument

Alelo, Amil, Arcor, Claro, Cogna: placed where they do the most work.

These names appear right before the contact form. They're the strongest signal that the certification is real, selective, and worth pursuing.

05
One CTA, unambiguous

"Solicitar certificação" is the only ask, and it's present throughout.

No newsletter, no download, no alternative path. Every section points toward one decision.

04 / The Build

What was delivered.

01
Homepage, seloh.org
Full rebuild of the main marketing page. New narrative structure, rewritten copy, redesigned sections for compliance, benefits, process, testimonials, certified companies, and contact form.
02
Certified Companies Page
A dedicated page listing all certified organizations, designed to reinforce credibility and function as a searchable social proof directory.
03
Performance & Technical Optimization
Clean semantic HTML, optimized asset delivery, and a lightweight codebase. No unnecessary frameworks. Fast load times, from the ground up.
Selo H rebuilt website mockup
05 / The Results

The results, 30 days after launch.

Measured against the 30-day baseline before launch.

−0%
Bounce rate
vs. pre-launch baseline
+0%
Form submissions / mo.
Certification requests
0s
Page load (LCP)
Down from ~4.8s original
Time on page
100
Lighthouse score
Zero
Ad spend
1 CTA
Throughout the page

* 30-day post-launch analytics. Figures to be updated as data matures.

Key Insight

A certification platform must be as credible as the certification itself.

In compliance-driven markets, the website is part of the pitch. If it doesn't look and feel authoritative, legal references alone won't convince a cautious buyer. The visual experience and the product credibility are inseparable.

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